It's happening again :( Even without any Logitech software installed. I tried to see if it wasn't related to a firmware update of my mouse via the Logitech suite, but no nothing has changed.ĮDIT : Today I tried to uninstall the Logitech Gaming Software (used to customize the mouse), and until now it seems to fix the issue.Īctually, Logitech released an update of his software that I missed, so I installed it a few hours after I installed the Surface Book 2 firmware update. I also tried to switch between the two USB ports, same thing. So I guess it's software related (W10) since the last SB2 update ? I tried my mouse on a Macbook Pro to see if it was hardware related or not, and it's not, the cursor didn't hang once while on macOS. The strange thing is that it remains paired, and Ive successfully unpaired and re-paired it, but it always shows up under 'other devices' rather than 'mouse, keyboard and pen' as it usually did. After a while, the cursor starts to move again as usual.ĭepending on the battery mode, the random freezes are more or less frequent (more if I use max performance mode), as the mouse cursor movement has an influence on the clockspeed of the processor. As of recently, my Arc Touch BT Mouse (Surface Edition) no longer works with my Surface Pro 3 (with Creators Update). The cursor just freezes, and the mouse becomes unresponsive (while the mouse is still powered by the Surface). Since the last firmware / drivers update (August 2018) package, my mouse (G502, connected via USB) randomly stops working for a few seconds / minutes. Then, power on your computer and check if the USB mouse can work properly now. Step 3: Input the command shutdown /s /f /t 0 and press Enter key to shut down the computer. Step 2: Type cmd and press Enter to open Command Prompt. See the limited warranty and license agreement.I post this to know if some other people are getting this issue too with the Surface Book 2 (15" model here). Step 1: Press Windows + R to invoke Run window. Battery status indicator tells you when battery power is low. Perhaps it was the Windows 10 Creators update, perhaps it was buggy to begin with, or perhaps the previous solar eclipse cause interstellar. Use your mouse for up to six months without having to change batteries. Microsoft Arc Touch Mouse stopped working in Windows 10. Mac OS 10.10, Mac OS 10.9, Mac OS 10.8, Mac OS 10.7Īndroid 5.0 - Nexus 9, Android 4.4.4 -Nexus 5, Android 4.2, Android 3.2Įnjoy the 2.4-gigahertz (GHz) wireless technology, which delivers a reliable connection with up to a 15-foot range, with virtually no interference.Ģ AAA alkaline batteries required (included)
Requires a PC that meets the requirements and installed operating system below.
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